Picture yourself in a position where you’re the vital connection between companies and the people who buy from them, where every conversation has the power to convert window shoppers into satisfied customers. E-commerce businesses with robust social media audiences and effective marketing campaigns receive countless direct messages from interested shoppers. These inquiries come in all varieties, including questions about merchandise specifications, delivery costs, exchange procedures, and much more. This is precisely what a Live Chat Assistant does every day.
What you will be doing: Customer support specialists respond to incoming inquiries through live chat platforms on retail websites and messaging channels. Questions may originate from current patrons seeking assistance or from prospects interested in making their first purchase.
Contract length: No fixed term
Rate: $35 per hour
Skills/background needed: Must have access to a device capable of running messaging platforms and website chat systems (Smartphone/Tablet/Computer). Capable of working with minimal supervision. Proficiency in following detailed guidelines and protocols. Minimum 10+ hours weekly availability. Stable broadband connection required.
Hours per week: 10 + hours a week
Location: Remote position available worldwide, with preference for candidates based in the United States.
Live chat support professionals are experiencing unprecedented demand across all regions currently.
Ready to begin immediately? Submit your application using the link below.